Contact
How to reach us
We're a small team. Pick the address that matches what you need and we'll route from there. For account-specific issues, signing in to your account first means we can help faster.
General enquiries
hello@sustaplates.comPartnerships, questions about the platform, or anything that doesn't fit a more specific box.
Seller / Charity support
support@sustaplates.comIf you're stuck during onboarding, KYC review, listing inventory, or settling a transaction — we'll usually reply within one working day.
Press & media
press@sustaplates.comInterview requests, brand assets, founder bios, embargoed copy.
Privacy + data requests (UK GDPR)
privacy@sustaplates.comRight-to-erasure (also exposed on the Profile page), data-export, sub-processor questions, DPA copies.
Legal + abuse
legal@sustaplates.comTrademark, copyright, fraud reports, regulatory notices.
Postal address
Sustaplates Ltd
Registered office: TBC pending company filing.
For postal correspondence, please email legal@sustaplates.com and we'll provide the current address.
Looking for something else? Try the about page, privacy policy, or sub-processor register.